Introduction to HR Analytics
HR Analytics is the process of collecting and analyzing data related to Human
Resources (HR) to make better business decisions.
It helps the HR department to:
- Understand employee behavior
- Improve hiring decisions
- Reduce employee turnover
- Increase employee productivity
Simple Definition: HR Analytics means using data and numbers to make smarter HR decisions.
Why is HR Analytics Important?
- Helps in hiring the right people
- Finds out why employees are leaving
- Improves training and development
- Predicts future HR trends
- Aligns HR strategy with business goals
Evolution of HR Analytics
Stage |
Name |
Explanation |
1️⃣ |
HR Reporting |
Just keeping records (attendance, salaries, leaves). No analysis. |
2️⃣ |
HR Metrics |
Using numbers to track HR activities (e.g., how many joined/left).
|
3️⃣ |
Advanced Analytics |
Start analyzing “Why” things happen (e.g., Why are employees leaving?).
|
4️⃣ |
Predictive Analytics |
Use data to predict future HR trends (e.g., Who might leave next?).
|
5️⃣ |
Prescriptive Analytics |
Suggest best solutions based on predictions (e.g., How to retain top
talent?).
|
Example for Better Understanding
Imagine you are the HR of a company:
- You see many employees leaving → HR Metrics
- You ask why they are leaving → Advanced Analytics
- You find they leave due to poor managers → Predictive Analytics
- You suggest management training for managers → Prescriptive Analytics
Conclusion (Exam-Oriented Point)
HR Analytics is a powerful tool that helps HR departments make data-driven
decisions. Over time, it has evolved from simple reporting to predicting and
solving HR problems using data. In today’s digital world, HR Analytics plays a
key role in improving employee performance and achieving business success.
HR Information Systems (HRIS)
HRIS is a software or system used to collect, store, manage, and analyze
employee-related data in an organization.
Main Functions of HRIS:
Function |
Explanation (Simple Words) |
Employee Records |
Keeps details like name, age, salary, experience, etc. |
Payroll Management |
Calculates salary, taxes, bonuses, and deductions. |
Attendance & Leave Tracking |
Tracks working hours, absences, and leave balances. |
Recruitment & Onboarding |
Manages hiring, job applications, and new employee joining process.
|
Training & Development |
Records training programs and employee learning progress. |
Performance Management |
Helps evaluate and monitor employee performance. |
Examples of HRIS Software
- SAP SuccessFactors
- Oracle PeopleSoft
- Workday
- BambooHR
- Zoho People
Data Sources in HR Analytics
Data sources are places from where HR gets data to analyze and make decisions.
Types of Data Sources in HR
Type of Source |
Examples |
Explanation |
1️⃣ Internal HR Systems |
HRIS, payroll software, attendance logs |
Data stored inside the company |
2️⃣ Surveys & Feedback |
Employee engagement surveys, exit interviews |
Direct input from employees |
3️⃣ Performance Data |
Appraisals, KPI records, 360-degree feedback |
Tracks how well employees perform |
4️⃣ Recruitment Data |
Resumes, interview scores, hiring portals |
Data from hiring process |
5️⃣ External Sources |
LinkedIn, Glassdoor, market salary surveys |
Info from outside the company |
6️⃣ Learning & Development |
Training systems, course participation |
Who is taking what training, and how they perform |
7️⃣ Social Media & Reviews |
Company reviews, social mentions |
Public opinions about the company and HR policies |
Conclusion
HRIS is the backbone of modern HR departments. It helps in storing and
managing employee data efficiently. These systems collect data from many
sources, which can then be used for HR Analytics to make better decisions
and improve business outcomes.
Evolution of HR Analytics
HR Analytics has evolved in stages—from just keeping records to using data
to predict and solve problems.
Stage |
What it Means |
Example |
1. HR Reporting |
Basic record keeping – tracking headcount, salaries, leaves |
Just keeping employee data in Excel |
2. HR Metrics |
Measuring HR activities using numbers |
Calculating turnover rate or average training hours |
3. Advanced Analytics |
Understanding why things happen |
Analyzing why employee satisfaction is low |
4. Predictive Analytics |
Predicting future HR issues using data trends |
Predicting who might resign next year |
5. Prescriptive Analytics |
Giving solutions based on predictions |
Suggesting actions like promotions or training |
HR Metrics vs. HR Analytics
Aspect |
HR Metrics |
HR Analytics |
Definition |
Basic measurements of HR activities |
Deep analysis to understand trends and make decisions |
Focus |
What happened |
Why it happened and what will happen |
Data Use |
Descriptive (past and present) |
Predictive and prescriptive (future) |
Example |
Absenteeism rate, cost per hire |
Analyzing why absenteeism is increasing |
Tool |
Excel, simple reports |
Statistical tools, dashboards, AI models |
In short:
- HR Metrics = What is happening?
- HR Analytics = Why it's happening and what to do next?
Intuition vs. Analytical Thinking
Intuition (Gut Feeling)
Aspect |
Explanation |
Based on |
Personal experience, judgment, or instinct |
Strength |
Fast decisions in uncertain or emotional cases |
Weakness |
May be biased, not always accurate |
Example |
Manager thinks an employee will leave soon, without data |
Analytical Thinking
Aspect |
Explanation |
Based on |
Facts, data, and logical reasoning |
Strength |
More accurate, objective, and data-driven |
Weakness |
May take time, needs data and tools |
Example |
Using performance and engagement data to predict resignation |
Comparison Table
Point |
Intuition |
Analytical Thinking |
Basis |
Experience & feelings |
Facts, data, logic |
Speed |
Fast |
Slower |
Accuracy |
Can be risky or biased |
More reliable |
Use in HR |
Initial guesses, interviews |
Workforce planning, performance |
Final Exam-Oriented Conclusion
-
HR Analytics has evolved from simple record-keeping to smart, predictive
tools.
-
HR Metrics give raw numbers, while HR Analytics gives insights and
solutions.
-
In today’s data-driven world, analytical thinking is more reliable than
intuition for making HR decisions.
HRMS / HRIS and Data Sources
HRMS / HRIS:
Both terms are often used interchangeably.
Term |
Full Form |
Meaning (In Simple Words) |
HRIS |
Human Resource Information System |
A system to store and manage employee data |
HRMS |
Human Resource Management System |
A more advanced system that includes HRIS + extra functions like
payroll, performance, etc.
|
Key Functions of HRIS/HRMS:
- Employee data management
- Payroll processing
- Recruitment tracking
- Attendance & leave management
- Performance appraisals
- Training & development records
Examples of HRIS/HRMS Software:
- SAP SuccessFactors
- Workday
- Oracle PeopleSoft
- Zoho People
- BambooHR
Data Sources in HR Analytics
Type |
Examples |
Explanation |
Internal Sources |
HRIS/HRMS, performance reviews, payroll, attendance |
Data from inside the company |
External Sources |
LinkedIn, Glassdoor, job portals, labor market surveys |
Information from outside platforms |
Employee Feedback |
Engagement surveys, exit interviews |
Direct input from employees |
Operational Data |
Department productivity, project completion rates |
Shows how HR affects business outcomes |
Analytics Frameworks: LAMP, HR Scorecard & Workforce Scorecard
LAMP Framework
LAMP = Logic + Analytics + Measures + Process
Component |
Meaning |
Logic |
Clear thinking and reasoning behind what to measure |
Analytics |
Using data analysis tools/statistics to find patterns |
Measures |
Actual numbers and metrics (e.g., turnover rate, training hours)
|
Process |
Using insights to improve decision-making and implement HR strategies
|
Example:
If employee turnover is high:
- Logic = Why is turnover a problem?
- Measures = What’s the turnover rate?
- Analytics = Which departments are worst affected?
- Process = What retention steps can we take?
HR Scorecard
A tool to measure HR’s contribution to business goals using a balanced
approach.
Focus Areas |
What is Measured |
HR Deliverables |
Key goals like hiring quality, employee development |
HR System Alignment |
How well HR systems support those goals |
HR Efficiency |
Cost-effectiveness of HR activities (like recruitment cost) |
Strategic Alignment |
How HR practices support overall business strategy |
It connects HR metrics with business success.
Workforce Scorecard
An extended version of the HR Scorecard that includes employee behavior and
capabilities.
Component |
Focus |
Workforce Mindset |
Are employees motivated and aligned with company goals? |
Workforce Competencies |
Do employees have the skills needed for business success? |
Leadership & Culture |
Are managers building the right culture and guiding teams? |
It helps track how people performance affects business performance.
Final Exam-Oriented Conclusion
-
HRIS/HRMS helps store and manage employee data, which becomes the base
for HR Analytics.
-
Data sources can be internal (HR systems) or external (job platforms,
surveys).
-
LAMP, HR Scorecard, and Workforce Scorecard are key frameworks that help
convert HR data into business action.