Unit 1: Introduction to HR Analytic




Introduction to HR Analytics

HR Analytics is the process of collecting and analyzing data related to Human Resources (HR) to make better business decisions.

It helps the HR department to:

  • Understand employee behavior
  • Improve hiring decisions
  • Reduce employee turnover
  • Increase employee productivity

 Simple Definition: HR Analytics means using data and numbers to make smarter HR decisions.

Why is HR Analytics Important?

  • Helps in hiring the right people
  • Finds out why employees are leaving
  • Improves training and development
  • Predicts future HR trends
  • Aligns HR strategy with business goals

Evolution of HR Analytics

Stage Name Explanation 
1️⃣ HR Reporting Just keeping records (attendance, salaries, leaves). No analysis.
2️⃣ HR Metrics Using numbers to track HR activities (e.g., how many joined/left).
3️⃣ Advanced Analytics Start analyzing “Why” things happen (e.g., Why are employees leaving?).
4️⃣ Predictive Analytics Use data to predict future HR trends (e.g., Who might leave next?).
5️⃣ Prescriptive Analytics Suggest best solutions based on predictions (e.g., How to retain top talent?).

Example for Better Understanding

Imagine you are the HR of a company:

  • You see many employees leaving → HR Metrics
  • You ask why they are leaving → Advanced Analytics
  • You find they leave due to poor managers → Predictive Analytics
  • You suggest management training for managers → Prescriptive Analytics

Conclusion (Exam-Oriented Point)

HR Analytics is a powerful tool that helps HR departments make data-driven decisions. Over time, it has evolved from simple reporting to predicting and solving HR problems using data. In today’s digital world, HR Analytics plays a key role in improving employee performance and achieving business success.

 HR Information Systems (HRIS)

HRIS is a software or system used to collect, store, manage, and analyze employee-related data in an organization.

Main Functions of HRIS:

Function Explanation (Simple Words)
Employee Records Keeps details like name, age, salary, experience, etc.
Payroll Management Calculates salary, taxes, bonuses, and deductions.
Attendance & Leave Tracking Tracks working hours, absences, and leave balances.
Recruitment & Onboarding Manages hiring, job applications, and new employee joining process.
Training & Development Records training programs and employee learning progress.
Performance Management Helps evaluate and monitor employee performance.

Examples of HRIS Software

  • SAP SuccessFactors
  • Oracle PeopleSoft
  • Workday
  • BambooHR
  • Zoho People

Data Sources in HR Analytics

Data sources are places from where HR gets data to analyze and make decisions.

Types of Data Sources in HR

Type of Source Examples Explanation
1️⃣ Internal HR Systems HRIS, payroll software, attendance logs Data stored inside the company
2️⃣ Surveys & Feedback Employee engagement surveys, exit interviews Direct input from employees
3️⃣ Performance Data Appraisals, KPI records, 360-degree feedback Tracks how well employees perform
4️⃣ Recruitment Data Resumes, interview scores, hiring portals Data from hiring process
5️⃣ External Sources LinkedIn, Glassdoor, market salary surveys Info from outside the company
6️⃣ Learning & Development Training systems, course participation Who is taking what training, and how they perform
7️⃣ Social Media & Reviews Company reviews, social mentions Public opinions about the company and HR policies

Conclusion

HRIS is the backbone of modern HR departments. It helps in storing and managing employee data efficiently. These systems collect data from many sources, which can then be used for HR Analytics to make better decisions and improve business outcomes.

Evolution of HR Analytics

HR Analytics has evolved in stages—from just keeping records to using data to predict and solve problems.
Stage What it Means Example
1. HR Reporting Basic record keeping – tracking headcount, salaries, leaves Just keeping employee data in Excel
2. HR Metrics Measuring HR activities using numbers Calculating turnover rate or average training hours
3. Advanced Analytics Understanding why things happen Analyzing why employee satisfaction is low
4. Predictive Analytics Predicting future HR issues using data trends Predicting who might resign next year
5. Prescriptive Analytics Giving solutions based on predictions Suggesting actions like promotions or training

HR Metrics vs. HR Analytics

Aspect HR Metrics HR Analytics
Definition Basic measurements of HR activities Deep analysis to understand trends and make decisions
Focus What happened Why it happened and what will happen
Data Use Descriptive (past and present) Predictive and prescriptive (future)
Example Absenteeism rate, cost per hire Analyzing why absenteeism is increasing
Tool Excel, simple reports Statistical tools, dashboards, AI models

In short:

  • HR Metrics = What is happening?
  • HR Analytics = Why it's happening and what to do next?

Intuition vs. Analytical Thinking

Intuition (Gut Feeling)

Aspect Explanation
Based on Personal experience, judgment, or instinct
Strength Fast decisions in uncertain or emotional cases
Weakness May be biased, not always accurate
Example Manager thinks an employee will leave soon, without data

Analytical Thinking

Aspect Explanation
Based on Facts, data, and logical reasoning
Strength More accurate, objective, and data-driven
Weakness May take time, needs data and tools
Example Using performance and engagement data to predict resignation

Comparison Table

Point Intuition Analytical Thinking
Basis Experience & feelings Facts, data, logic
Speed Fast Slower
Accuracy Can be risky or biased More reliable
Use in HR Initial guesses, interviews Workforce planning, performance

Final Exam-Oriented Conclusion

  • HR Analytics has evolved from simple record-keeping to smart, predictive tools.
  • HR Metrics give raw numbers, while HR Analytics gives insights and solutions.
  • In today’s data-driven world, analytical thinking is more reliable than intuition for making HR decisions.

HRMS / HRIS and Data Sources

HRMS / HRIS:

Both terms are often used interchangeably.

Term Full Form Meaning (In Simple Words)
HRIS Human Resource Information System A system to store and manage employee data
HRMS Human Resource Management System A more advanced system that includes HRIS + extra functions like payroll, performance, etc.

Key Functions of HRIS/HRMS:

  • Employee data management
  • Payroll processing
  • Recruitment tracking
  • Attendance & leave management
  • Performance appraisals
  • Training & development records

Examples of HRIS/HRMS Software:

  • SAP SuccessFactors
  • Workday
  • Oracle PeopleSoft
  • Zoho People
  • BambooHR

Data Sources in HR Analytics

Type Examples Explanation
Internal Sources HRIS/HRMS, performance reviews, payroll, attendance Data from inside the company
External Sources LinkedIn, Glassdoor, job portals, labor market surveys Information from outside platforms
Employee Feedback Engagement surveys, exit interviews Direct input from employees
Operational Data Department productivity, project completion rates Shows how HR affects business outcomes

Analytics Frameworks: LAMP, HR Scorecard & Workforce Scorecard

LAMP Framework

LAMP = Logic + Analytics + Measures + Process

Component Meaning
Logic Clear thinking and reasoning behind what to measure
Analytics Using data analysis tools/statistics to find patterns
Measures Actual numbers and metrics (e.g., turnover rate, training hours)
Process Using insights to improve decision-making and implement HR strategies

Example:

If employee turnover is high:
  • Logic = Why is turnover a problem?
  • Measures = What’s the turnover rate?
  • Analytics = Which departments are worst affected?
  • Process = What retention steps can we take?

HR Scorecard

A tool to measure HR’s contribution to business goals using a balanced approach.

Focus Areas What is Measured
HR Deliverables Key goals like hiring quality, employee development
HR System Alignment How well HR systems support those goals
HR Efficiency Cost-effectiveness of HR activities (like recruitment cost)
Strategic Alignment How HR practices support overall business strategy
It connects HR metrics with business success.

Workforce Scorecard

An extended version of the HR Scorecard that includes employee behavior and capabilities.

Component Focus
Workforce Mindset Are employees motivated and aligned with company goals?
Workforce Competencies Do employees have the skills needed for business success?
Leadership & Culture Are managers building the right culture and guiding teams?
It helps track how people performance affects business performance.

Final Exam-Oriented Conclusion

  • HRIS/HRMS helps store and manage employee data, which becomes the base for HR Analytics.
  • Data sources can be internal (HR systems) or external (job platforms, surveys).
  • LAMP, HR Scorecard, and Workforce Scorecard are key frameworks that help convert HR data into business action.