Trust Management in Online Social Networks


What is Trust? (Very Basic)


Meaning of Trust

Trust means believing that a person or system is honest and safe.

  • In online social networks, trust means:

    • Believing a user is real

    • Believing shared information is true

    • Feeling safe to interact

Simple example

  • You trust your college friend more than a stranger on Instagram.

  • You reply faster to messages from known contacts.

Why Trust is Important Online

  • Many users are unknown

  • Anyone can create fake accounts

  • Wrong trust can cause loss or harm

Example

  • Trusting a fake seller on Instagram can cause money loss.

Trust and Policies

What are Trust Policies?

Trust policies are rules set by social media platforms to keep users safe.

  • They decide:

    • Who can post

    • What content is allowed

    • How reports are handled

Example

  • Facebook removes fake accounts.

  • Instagram blocks reported users.

Why Policies Matter

  • Protect users

  • Reduce fake activity

  • Maintain platform quality

College example

  • College has rules to avoid cheating.

  • Social media has rules to avoid misuse.

Exam Tip 📌

👉 Trust policies = safety rules of social platforms.

Trust and Reputation Systems

What is Reputation?

Reputation means how people see you based on past actions.

  • Good actions → Good reputation

  • Bad actions → Bad reputation

Example

  • A student who always helps others has good reputation.

Trust and Reputation System

Social networks use reputation to decide trust.

  • Based on:

    • Likes

    • Reviews

    • Followers

    • Past behavior

Example

  • Seller with 5-star rating on shopping app is trusted more.

Simple Table: Trust vs Reputation

Trust Reputation
Feeling of belief Public opinion
Can be personal Seen by everyone
Short-term Built over time

Trust in Online Social Networks

How Trust Works Online

  • No face-to-face meeting

  • Trust depends on:

    • Profile details

    • Activity history

    • Mutual friends

Example

  • You trust a LinkedIn profile with full details more.

Problems in Online Trust

  • Fake profiles

  • Fake reviews

  • False information

Trust Properties

Key Properties of Trust

1. Subjective

  • Trust differs from person to person

Example

  • You trust one classmate more than another.

2. Dynamic

  • Trust changes with time

Example

  • A friend loses trust after cheating.

3. Context-based

  • Trust depends on situation

Example

  • You trust a friend for notes, not for money.

Remember This ✅

👉 Trust is not fixed. It changes.

Trust Components

Main Components of Trust

1. Trustor

  • Person who gives trust

Example

  • You trusting a seller.

2. Trustee

  • Person who receives trust

Example

  • The seller being trusted.

3. Trust Value

  • Level of trust (high or low)

Example

  • High trust for Amazon, low for unknown site.

Social Trust and Social Capital

What is Social Trust?

Social trust is trust between people in a community.

Example

  • Trust among classmates.

What is Social Capital?

Social capital means value of relationships.

  • More connections

  • Better support

  • More opportunities

Example

  • Seniors helping juniors in placements.

Why Social Capital Matters

  • Helps in jobs

  • Helps in learning

  • Helps in growth

Trust Evaluation Models

What is Trust Evaluation?

Checking how trustworthy a user is.

How Trust is Evaluated

  • Profile age

  • Activity level

  • Reviews

  • Reports

Example

  • Old Amazon seller with many reviews is trusted.

Simple Trust Evaluation Flow

Profile → Activity → Reviews → Trust Score

Trust, Credibility, and Reputation

What is Credibility?

Credibility means the believability of information.

Example

  • News from the official site is more credible.

Difference Table

Term Meaning Example
Trust Personal belief Trusting a friend
Credibility Belief in info Trusted news
Reputation Public image 5-star seller

Online Social Media and Policing

What is Online Policing?

Monitoring social media to stop misuse.

  • Fake news

  • Hate speech

  • Crime planning

Example

  • Police tracking fake job scams.

Why Policing is Needed

  • Public safety

  • Crime prevention

Information Privacy in Online Social Media

What is Information Privacy?

Keeping personal data safe.

  • Phone number

  • Photos

  • Location

Information Disclosure

When users share personal data.

Example

  • Posting phone number on Facebook.

Effects of Over Sharing

  • Identity theft

  • Stalking

  • Fraud

Remember This ⚠️

👉 Share less, stay safe.

Phishing in Online Social Media

What is Phishing?

Phishing means cheating users to steal data.

  • Fake links

  • Fake messages

Example

  • “Your account will be blocked. Click link.”

Common Phishing Signs

  • Urgent messages

  • Unknown links

  • Fake rewards

How to Avoid Phishing

  • Do not click unknown links

  • Check sender

  • Use strong passwords

Identifying Fraudulent Entities

What are Fraudulent Entities?

Fake users or pages created to cheat people.

How to Identify Them

  • New account

  • No real photos

  • Too-good offers

Example

  • “Win ₹10,000 now” messages.

Exam Tip 📌

👉 Fraud detection = checking fake behavior.

Possible Exam Questions

Short Answer

  1. Define trust in online social networks.

  2. What is phishing?

  3. What is reputation system?

Long Answer

  1. Explain trust management with examples.

  2. Discuss phishing and prevention methods.

  3. Explain trust, credibility, and reputation.

Quick Revision Table

Topic Key Point
Trust Belief
Reputation Past actions
Phishing Fake messages
Privacy Data safety

Final Summary (Easy Revision)

  • Trust keeps users safe online.

  • Reputation helps decide trust.

  • Privacy protects personal data.

  • Phishing is a major online threat.

  • Always verify before trusting.