BMB OM04 Service Operation Management MBA 4th SEM Notes

BMB OM04 Service Operation Management MBA Notes All Units

Don’t stress over exams! Read our BMB OM04 Service Operation Management MBA 4th Sem Notes blog for simple, student-friendly explanations.

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BMB OM04 Service Operation Management MBA Notes All Units

Unit 1 Introduction to Service Operations

Unit 2 Service process design

Unit 3 Service Quality and Productivity

Unit 4 Technology in Service Operations

Unit 5 Service Operations